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YWPW Chinese Visa Service Policy |
secure: online tracking & email update fast: 6 hours to 4-5 days affordable: low service fee |
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This page covers general policies regarding cancellation, shipping and responsibility. Privacy policy is documented separately. Cancellation policy
When placing the order, customers select the method for shipping documents back. The rates are predefined and are available online during the order. Documents will be shipped as soon as we pick up from the Consulate, usually within an hour but no more than 24 hours. When customer supplys a prepaid envelope for returning shipping, we recommend use a method with tracking or delivery confirmation. The shipping fees only apply to 48 US continental states. For all other areas or even within the 48 states, if the actual shipping cost is excessively higher than listed, you will pay the actual cost of shipping and we may not ship your documents back before payment is received. Responsibility While mailing services are generally very reliable, lost mails do happen from time to time. We will not be responsible for documents lost during the mailing process. However, we will provide all tracking information or confirmation of delivery once they are available to us. The customer should contact us as soon as possible (within a week) regarding any suspected mail loss, either shipping to us or back to the customer. Warning: All information provided on this web site, through email communications, or over the phone, are for reference only and do not constitute legal advice. We shall not be held responsible if loss or damage occurs. For document authentications, we strongly suggest that customers seek legal advice from lawyers.
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Your satisfaction is our
top priority! Testimonials Home Create new order Modify order Track order Service fees Total cost calculator Download forms Shipping options & cost Prepaid envelope Release form Frequently asked questions Visa validation dates and duration of stay Is my passport safe? Travel planner Calculate when can I get my visa back General visa information Tourist/family visit visa 2-year family visit visa Business visa 2-year business visa Study/student visa Employment/work visa Transit visa Non-US passport holder
Document authentication Tips You may use self-taken pictures for visa application (please print at photo stores), see visa photo requirement. For US citizens, a 1-year multiple visa is as easy to get as a single visa, and costs the same. Frequent travelers, please make sure you have at least one blank visa page. You may make a single payment to us for consular fee, service fee and shipping.
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