If you are contacting us regarding the status of your order, please use online tracking. You may also submit information from there. In this way all communications are automatically logged, which allows us to serve you more efficiently.

Our computer system automatically sends emails to you when we receive your application, submit to the consulate, pickup and mail back to you. However, some customers do not receive our emails. Please add our email address to your contact list, check your spam folder. You may also use our online tracking tool to find out the status of your order. We update status during evening hours.

Chinese Visa Application Quick Answers
How to apply?	Follow the "step by step procedures".
What documents to send?	Documents needed for Chinese visa also see general visa information page, or document authentication.
Where to send application?	Please make an online order first. The address will be printed on the order confirmation page (and in the confirmation email you will receive). (see How to apply: Step by step procedures).
How long?	It takes 1-5 days (see FAQ or use travel planner to estimate time for getting documents back).
How reliable?	Very relaible (see how we handle your document and testimonials from previous customers).
How to pay?	Pay all fees in a single payment: money order (cashier's check), personal check (payable to "YWPW Services") or credit card, paypal, google checkout (payment link, also see FAQ).
How much?	$140 + $24.96 per visa (or $20/$40 + $31.96 per authentication), return shipping from $6 per order (see cost table, or use cost calculator)
Return shipping?	Shipping cost is charged per order, not per passport. You either pay us and we take care of the rest, or you provide a prepaid return evenlope. Unless you have a FedEx or UPS account, you would not save money by providing a prepaid return envelope.
2-year visa?	Limited to former Chinese citizens, their spouse and children (general info in English; requirements and Q/A in Chinese)
Authentication?	See information in English, or more targeted information in Chinese.

• Why wait?
  Start your application now!

Mailing address

• Mail passports/documents
  Use address printed on your order confirmation page [?] (see How to apply: Step by step procedures)
• General communication
  YWPW Services, 3307 Cotswald Trail, Pearland, TX 77584

Email

• visa @ ywpw . com (primary)
• info @ ynptravel . com (secondary)

Phone

• 1-832-303-9878
  (9:30 am - 6:00 pm Central Time, Mon-Sat except holidays)
  Have difficulty reaching us by phone? Send us an email instead.
• Please read information on web site before picking up the phone. We update our web site frequently, so there is no need to confirm things you already found on the web site, unless you have reasons to believe that the information was wrong. Answers to 85% of questions are in the Quick Answer table above or our main index page
• There is no need to confirm a list of documents to mail. Use the check list (link provided in the confirmation email), or information on our web site. Our stats indicate that people called to confirm are much more likely to miss something.
• There is no need to confirm the total fees calculated on the order form or the cost calculator. We use that too. The mailing address printed on the order confirmation page is also correct.
• There is no need to call if we received your visa application. We update status in the evening. If you suspect anything going wrong, email us instead.
• Please do not call on pickup day if we picked up your visa. Why?
  1. We will update status with tracking information in the evening.
  2. We have a priority list for those close to their travel date and/or rush service, so we are already paying special attention to your visa application.
  3. If something goes wrong with an application (e.g. consulate requests additional documents, delay), our staff at the consulate will communicate with our office, which in turn will contact you by phone or email. If you don't get a call from us, then your application is processed normally and on schedule.
  4. If your application goes normally, we will not get a feedback, and thus could not give you a definite answer when you call. If we try to find it out for you, it would interrupt our normal work flow, which increases our chance of making mistakes.
  5. Our past experience tells us that following established procedures is the best way to reduce or eliminate mistakes, and to increase our overall quality of service. So relax and let us do our work.
  If you are still concerned, or just want to remind us, send us an email instead.

Warning: All information provided on this web site, through email communications, or over the phone, are for reference only and do not constitute legal advice. We shall not be held responsible if loss or damage occurs. For document authentications, we strongly suggest that customer seek legal advice from lawyers.

If you have any questions, suggestions, or need to contact us for any reason, you may email us directly, or fill out this form, we will get back to you quickly.

Get and fill out the consulate visa application form

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