www.ywpw.com YWPW Chinese Visa Service > Contact us

Contact YWPW Chinese Visa Service

secure: online tracking
& email update

fast: 6 hours to 4-5 days
affordable: low service fee

If you are contacting us regarding the status of your order, please use online tracking. You may also submit information from there. In this way all communications are automatically logged, which allows us to serve you more efficiently.

Our computer system automatically sends emails to you when we receive your application, submit to the consulate, pickup and mail back to you. However, some customers do not receive our emails. Please add our email address to your contact list, check your spam folder. You may also use our online tracking tool to find out the status of your order. We update status during evening hours.

Chinese Visa Application Quick Answers
How to apply? Follow the "step by step procedures".
What documents to send? Documents needed for Chinese visa Chinese
also see general visa information page, or document authentication.
Where to send application? Please make an online order first. The address will be printed on the order confirmation page (and in the confirmation email you will receive).
(see How to apply: Step by step procedures).
How long? It takes 1-5 days (see FAQ or use travel planner to estimate time for getting documents back).
How reliable? Very relaible (see how we handle your document and testimonials from previous customers).
How to pay? Pay all fees in a single payment: money order (cashier's check), personal check (payable to "YWPW Services") or credit card, paypal, google checkout (payment link, also see FAQ).
How much? $140 + $24.96 per visa (or $20/$40 + $31.96 per authentication), return shipping from $6 per order (see cost table, or use cost calculator)
Return shipping? Shipping cost is charged per order, not per passport. You either pay us and we take care of the rest, or you provide a prepaid return evenlope. Unless you have a FedEx or UPS account, you would not save money by providing a prepaid return envelope.
2-year visa? Limited to former Chinese citizens, their spouse and children (general info in English; requirements and Q/A in Chinese)
Authentication? See information in English, or more targeted information in Chinese.

Mailing address

  • Mail passports/documents
    Use address printed on your order confirmation page [?] (see How to apply: Step by step procedures)
  • General communication
    YWPW Services, 3307 Cotswald Trail, Pearland, TX 77584

Email

  • visa @ ywpw . com (primary)
  • info @ ynptravel . com (secondary)

Phone

  • 1-832-303-9878
    (9:30 am - 6:00 pm Central Time, Mon-Sat except holidays)
    Have difficulty reaching us by phone? Send us an email instead.
  • Please read information on web site before picking up the phone. We update our web site frequently, so there is no need to confirm things you already found on the web site, unless you have reasons to believe that the information was wrong. Answers to 85% of questions are in the Quick Answer table above or our main index page Chinese
  • There is no need to confirm a list of documents to mail. Use the check list (link provided in the confirmation email), or information on our web site. Our stats indicate that people called to confirm are much more likely to miss something.
  • There is no need to confirm the total fees calculated on the order form or the cost calculator. We use that too. The mailing address printed on the order confirmation page is also correct.
  • There is no need to call if we received your visa application. We update status in the evening. If you suspect anything going wrong, email us instead.
  • Please do not call on pickup day if we picked up your visa. Why?
    1. We will update status with tracking information in the evening.
    2. We have a priority list for those close to their travel date and/or rush service, so we are already paying special attention to your visa application.
    3. If something goes wrong with an application (e.g. consulate requests additional documents, delay), our staff at the consulate will communicate with our office, which in turn will contact you by phone or email. If you don't get a call from us, then your application is processed normally and on schedule.
    4. If your application goes normally, we will not get a feedback, and thus could not give you a definite answer when you call. If we try to find it out for you, it would interrupt our normal work flow, which increases our chance of making mistakes.
    5. Our past experience tells us that following established procedures is the best way to reduce or eliminate mistakes, and to increase our overall quality of service. So relax and let us do our work.
    If you are still concerned, or just want to remind us, send us an email instead.

Warning: All information provided on this web site, through email communications, or over the phone, are for reference only and do not constitute legal advice. We shall not be held responsible if loss or damage occurs. For document authentications, we strongly suggest that customer seek legal advice from lawyers.

If you have any questions, suggestions, or need to contact us for any reason, you may email us directly, or fill out this form, we will get back to you quickly.

Your name
Email address
Message title

Please verify your email address, we frequently get invalid email addresses!

Get and fill out the consulate visa application form

Have not booked your flights? Search low fare flights to China.

Already got your flight tickets? Make a hotel reservation before departure to China.

Your satisfaction is our
top priority!
Testimonials

Home
Create new order
    Modify order Track order
Service fees
    Total cost calculator
Download forms
Shipping options & cost
    Prepaid envelope
    Release form
Frequently asked questions
    Visa validation dates and
        duration of stay

    Is my passport safe?
Travel planner
    Calculate when can I get
        my visa back


General visa information
Tourist/family visit visa
    2-year family visit visa
Business visa
    2-year business visa
Study/student visa
Employment/work visa
Transit visa
Non-US passport holder

Document authentication

Born in China? read Chinese
for more targeted information
Notarization & Authentication
Chinese passport
American born Chinese children


Tips

You may use self-taken pictures for visa application (please print at photo stores), see visa photo requirement.

For US citizens, a 1-year multiple visa is as easy to get as a single visa, and costs the same.

Frequent travelers, please make sure you have at least one blank visa page.

You may make a single payment to us for consular fee, service fee and shipping.

YWPW Chinese Visa Service: Home
Home | Visa information | Document authentication | Download forms | Consular & Service fees | Shipping | Chinese
Cost calculator | Travel planner | New order | Modify order | FAQ | Tracking order | Make payment
Tourist/Family visit visa | Business visa | 2-year business visa | Study/Student visa | Employment/Work visa | Transit visa | 2-year family visit visa
Hotel | Flight | Car | Houston consulate location | Houston hotels | Resources | Policy | Privacy | Testimonials | About us | Contact us
© Copyright 2004-2012 by YWPW Services http://visa.ywpw.com, visa @ ywpw . com
Serving you from Houston, Texas.