Frequently Asked Questions on Chinese Visa
secure: online tracking
& email update
fast: 6 hours to 4-5 days
affordable: low service fee
1. Are you still in business?
Yes, we are, thanks to your support, and our business is increasing. If you are still not sure, please contact us by email or phone.
2. What is your service area?
We are based in Houston, Texas.
3. How do you ensure the prompt and safe handling of my China visa application?
We take the safety and prompt handling of your documents (passport and visa) seriously, which begins at the moment you fill out the order form:
4. How safe are my documents?
We know how valuble your documents are and accordingly we handle them carefully.
5. What is your normal processing time and what's the fastest time to get a Chinese visa?
Our normal processing time (from date of receiving to date of mail back) is: 4-5 business days for regular service, 2-3 business days for express service, and 1-2 business days for rush service. The consulate currently limits rush and express service, which may take longer time than before to get approved and processed.
Please remember, it is always safer to allow some extra days just in case anything goes wrong. Also remember that the Consulate may take both Chinese and US holidays.
The travel planner can help you estimate when you can expect to get back your document given the method of shipping and service type.
6. What payment methods do you accept?
We accept money order, credit card and check payments.
You can make a single payment for the total amount as calculated on your order form (payable to "YWPW Services"). If you prefer, you may also pay the consular (visa) fee and the rest (service fee and return shipping) separately. If you choose to pay separately, the consular fee must be paid with a money order.
For express or rush service, please pay by money order or credit card. Check payment is accepted for regular processing only, and we will mail your documents back after the check is cleared. There is a $30 charge per returned check.
Credit card payments are handled through PayPal or Google Checkout, and there is a 3.5% transaction charge for payment through PayPal or Google Checkout.
7. Why is there a transaction charge for credit card payments?
While using credit card gives you convenience as well as an extra layer of security, it adds to our costs. Since our service charge only accounts for a small portion of the money we collect (the majority goes to the consulate and shipping), we are unable to absorb the cost of credit card transaction. (How does this work?)
8. Can I mail my application to the address for general communication?
In most cases, the address printed on your order confirmation form will be the same as the address for general communication, but sometimes we may direct your mail to our location near the consulate, based on your order type (e.g. rush service) and/or the schedule of our staff, so that we can process your application quickly. Please use the address printed on your order form (unless we advise you otherwise by email or phone), otherwise we will not be responsible for any delay it may cause to your application.
9. Can I use more than one coupon code on the same order?
You may use only one coupon code on an order.
10. Should I use a coupon code my friend gave me, or the one published on your web page?
You should always use the coupon code your friend gave you, because that coupon code automatically gives you a discount that equals to or is greater than the ones published on our web site. Your friend also gets credit for the referral.
11. Does the discount apply to visa fee or shipping?
The discount only applies to the service fee. The visa fee is set by the Chinese Consulate and we don't make money on visa fee and shipping.
12. Do you handle Chinese passport or travel certificate applications?
The consulate no longer offers Chinese passport extension service since Jan. 1, 2007 and you must replace with a new passport.
Chinese passport replacement should be applied in person.
From March 2008, travel certificate must also be applied in person. From October 2010, the child, plus one of the parent need to come to the consulate in person.
13. How can I apply for a Chinese visa in Hong Kong?
You will probably need a multiple entry visa for visiting mainland China and Hong Hong. If for some reason that you do need to apply for a Chinese visa in Hong Kong, please follow instructions on obtaining a Chinese visa in Hong Kong.
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General visa information
Tourist/family visit visa
2-year family visit visa
2-year business visa
Non-US passport holder
You may use self-taken pictures for visa application (please print at photo stores), see visa photo requirement.
For US citizens, a 1-year multiple visa is as easy to get as a single visa, and costs the same.
Frequent travelers, please make sure you have at least one blank visa page.
You may make a single payment to us for consular fee, service fee and shipping.